Overview

How your assistant is performing across conversations, leads and knowledge coverage.

Visitor questions

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All time, this assistant

Leads captured

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Each with an AI call-prep brief

Lead conversion

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Leads ÷ visitor questions

Open knowledge gaps

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Questions the docs couldn't answer

Answer quality

Last 30 days · visitor ratings, coverage and speed

Visitor satisfaction

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No ratings yet

Answered from your content

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Avg. reply time

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Message received → reply finished

Bot replies

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Last 30 days

Replies visitors marked as not helpful

No 👎 ratings yet.

Recent conversations

Latest visitor sessions on your site

Visitor question	Messages	Status	Updated
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Knowledge & usage

Sources: –
Indexed chunks: –

Plan usage (questions) –

Recent leads

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Unanswered questions

Visitors asked these but your sources didn't cover them. Answer once and the assistant learns it.

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Knowledge base

Everything the assistant is allowed to answer from. If it isn't here, it won't make it up.

Sources

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Indexed chunks

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Web pages

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Last updated

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Website sync

Idle

Crawls run in the background, so you can leave this page. Re-crawls only re-index pages that changed.

No crawls yet.

Semantic search index

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Lets the assistant find answers even when visitors word things differently from your pages.

Upload Documents & PDFs

Parse PDF manuals, product specs, markdown or text guidelines directly.

Crawl Website / Sitemap

Ingest live web pages, strip boilerplate HTML, and extract clean knowledge chunks.

Target Website or Sitemap URL

Crawl Coverage

Add Policies & FAQs

Paste internal guides, pricing terms, refund rules, or custom answers.

Active Indexed Knowledge Base

Every assistant response is strictly grounded in these verified sources.

Type	Title & Reference	Chunks	Indexed Date	Action
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Knowledge gaps

Questions your sources could not answer. Write the answer once and the assistant will use it from then on.

Total Inquiries

Queries logged from chat widget

Needs Training

Action required by team

Trained & Active

Verified answers in AI memory

AI Knowledge Coverage

100%

Resolution & documentation rate

Knowledge Gaps & FAQ Training Studio

When visitors ask questions not yet covered in your documentation, teach your AI once and it answers accurately forever.

Showing all

Visitor Question	Times Asked	Training Status	Verified Answer in AI Vault	Actions
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The Continuous Grounding & Learning Loop

How AnswerWeave turns unanswered visitor questions into permanent, deterministic intelligence

Unanswered Question Auto-Capture

When a visitor asks something not found in your indexed sitemaps or PDFs, the RAG engine logs it here instead of hallucinating a false response.

1-Click "Teach AI" Verified Resolution

Click "Teach AI", type the verified official company answer once, and confirm. No prompt engineering or code required.

Sub-Second Vector RRF Embedding

Your verified answer is embedded into vector memory in <180ms with BM25 keyword + dense cosine indexing.

Permanent Deterministic Coverage

Every future visitor across all websites who asks this or similar questions will now receive the 100% verified grounded answer forever.

Knowledge Training Tips

Maximize AI accuracy & conversion

✓ Include Direct Numerical Data

Specific prices, business hours, shipping delivery windows, and return policies result in 4x higher purchase conversions.

✓ Teach Conversational Alternatives

Use the "+ Teach New Q&A" button to proactively answer questions visitors might ask before they encounter a documentation gap.

✓ Strict Grounding Guarantee

AnswerWeave strictly forbids LLM hallucinations. If an answer isn't in your knowledge vault, it is safely flagged here.

Leads

Visitors who shared contact details. Each one comes with an AI call-prep brief from their conversation.

Total leads

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New

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In progress

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Won

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Contact	Status	Call-prep brief	Captured
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Team

Who can use this workspace, and what they can do.

Members

Owners manage everything. Admins manage assistants, knowledge, keys and invites. Agents handle the inbox, leads and knowledge gaps.

Person	Role	Actions
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Invite someone

Pending invites

None.

Overview

Answer quality

Replies visitors marked as not helpful

Recent conversations

Knowledge & usage

Recent leads

Unanswered questions

Knowledge base

Website sync

Catalog

Semantic search index

Upload Documents & PDFs

Crawl Website / Sitemap

Add Policies & FAQs

Active Indexed Knowledge Base

Inbox

Visitor Chat Sessions

Select a Session

Knowledge gaps

Knowledge Gaps & FAQ Training Studio

The Continuous Grounding & Learning Loop

Knowledge Training Tips

Leads

Widget studio

Widget Customizer & Embed

1-Line Website Embed Script

Team

Members

Invite someone

Pending invites

Workspace

Plan & billing

Plans

AI engine & keys

Security & Lead Webhooks

Outbound Webhook JSON Schema

Data Governance & Export

AI Inference Engines

Engine Latency Diagnostics

Teach AI Official Answer

Teach New Q&A to AI

Assistant Test Sandbox

Create Website Project

Delete Project?

AI Call-Prep Intelligence Dossier

Executive Brief & Sales Playbook: